Viewers of Channel 4’s Undercover Boss USA saw president of the discount retail chain reward Chanel, a customer service assistance for being such a positive and uplifting person within the business. Undercover Boss USA shows the journey of bosses who go in disguise among their own staff to see where their firm is excelling and where it needs improvement.
Chanel is a single mother of two who works as customer service assistance in one the Family Dollar stores. After going undercover and working under Chanel as a trainee assistant, Mr Bloom wanted to reward her for all her hard work in his company.
Despite working with her for such a short space of time, Mr Bloom thought that she was “the most positive and uplifting person” he had met.
After revealing himself to her as COO of the company, he wanted to help her and her family.
He said: “I want to pay for an apartment for you for a year.
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“I’m going to give you $15,000 (around £11,000) to do that.
“I hope that takes care of rent, the first month and security.”
In complete shock, Chanel burst out into tears.
Mr Bloom continued: “I want to do something else for you. We’re going to promote you. Your increase effective immediately is a 40 percent raise.
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