Leading in Luxury Roundtable: How can brokerages create an anti-burnout culture

^{ABOVE: Tammy Tinnerello, William Pitt Sotheby’s International Realty; Betsy Wadsworth, Four Seasons Sotheby’s International Realty; Sam Plouchart, Sotheby’s International Realty – Beverly Hills Brokerage; Angela Gollan, Sotheby’s International Realty – Los Feliz Brokerage; Liane Dobson, Kienlen Lattmann Sotheby’s International Realty}

Over the past few years, professionals in all fields have faced upheaval and uncertainty, and this has put the problem of burnout front and center. But in real estate, this problem is exacerbated. Not only are agents facing the same uncertainties as everyone else, but these same uncertainties have created frenzied real estate markets where housing supply can’t keep up with buyer demand.

So when agents are feeling crushed under these compounding pressures, what can brokerages do to alleviate the burden? That’s what this panel of real estate professionals came together to answer.

Tammy Tinnerello – William Pitt Sotheby’s International Realty

To start, let’s level-set. Just how bad is burnout right now?

Tammy Tinnerello: It’s higher than normal. Newer agents are getting overwhelmed and confused in this market, and seasoned agents are having to come up with different strategies for their clients. Often, they’re writing up many, many offers only to be defeated.

Angela Gollan: When every desirable home is commanding 50 offers, that’s 49…