HUNT VALLEY, Md.–(BUSINESS WIRE)–Arch RoamRight was named the winner of two bronze Stevie® Awards in The 19th Annual American Business Awards®, with recognition for Customer Service Department of the Year – Exceptional Customer Service in the Time of COVID as well as for the 2021 Travel Insurance PlaybookTM.
“We are particularly proud of the nod to our customer service department,” said Tim Dodge, Vice President of Travel and Accident Marketing at Arch Insurance. “Exemplary customer service and responsiveness have always been a critical part of the overall value we provide to our customers and partners. The performance of our team during the pandemic demonstrated the tireless dedication of our team members and their commitment to excellence, even during this stressful time.
“In addition to our customer support and service, we take great pride in being a trusted resource for the travel advisor community that turns travel dreams into reality,” Dodge said. “Creating a thrilling, memorable travel experience can be a daunting task, often with no room for error. Our Travel Insurance Playbook, an annual reference guide packed with facts, statistics and case studies, helps travel advisors navigate the complex world of travel as they work to meet the needs of a discriminating client base.”
Complimentary copies of Arch RoamRight’s 2021 Travel Insurance Playbook are available here.
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