For 21 years, the software company Kaseya labored in relative obscurity — at least until cybercriminals exploited it in early July for a massive ransomware attack that snarled businesses around the world and escalated U.S.-Russia diplomatic tensions.
But it turns out that the recent hack wasn’t the first major cybersecurity problem to hit the Miami-based company and its core product, which IT teams use to remotely monitor and administer workplace computer systems and other devices.
“It feels a little like déjà vu,” said Allie Mellen, a security analyst at Forrester Research.
In 2018, for instance, hackers managed to infiltrate Kaseya’s tool in 2018 to run a “cryptojacking” operation, which channels the power of afflicted computers to mine cryptocurrency — often without its victims noticing. It was a less harmful breach than the recent ransomware attack, which was impossible to miss since it crippled affected systems until their owners paid up. But it similarly relied on Kaseya’s Virtual System Administrator product, or VSA, as a vehicle to get access to the companies that rely on it.
A 2019 ransomware attack also rode into computers through another company’s add-on software component to the Kaseya VSA, causing more limited damage than the recent attack. Some experts have tied that earlier assault to some of the same hackers who later formed REvil, the…