BOSTON, Oct. 22, 2024 (GLOBE NEWSWIRE) — SiteWorx Software USA proudly announces the launch of our new hardware refurbishment program, created to reduce electronic waste through repair and reuse of early generation or malfunctioning devices. One of our core values is Environmental Stewardship, which we realize daily through our customers’ energy reduction, and this program extends our efforts into lifecycle management of the hardware that delivers these energy efficiencies.
Now, when eligible devices reach end-of-life in the field, we’ll accept returns and clean, repair, and reuse the hardware as replacements for warranty claims. All devices are inspected and tested prior to restocking to ensure they meet quality-control standards. Customers requesting warranty replacement for hardware malfunctioning at time of installation will still receive new product.
Currently the program covers the DLA-V and Digital Lumens DLE light fixture product families, which represent the significant majority of hardware warranty claims we fulfill. Our support team will advise when specific hardware is eligible under the program.
“Seeing firsthand the volume of material being reused is eye opening. Moreover, repairing devices allows us to reduce emissions from the shipping component of the supply chain. This is particularly impactful for the DLE hardware given the weight,” said Daniel Buckley, Support Manager at SiteWorx Software.
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