The right POS features will make it easier to run your business and streamline your processes. Here are some features you should look for in a POS system.
Payment Processing
Most businesses begin looking for a POS system because they need a way to complete customer transactions. Many POS providers go beyond accepting credit cards and debit cards, allowing you to take online and contactless payments. In the process, you’ll receive detailed insights about your daily sales, so you’ll always know how your business is performing.
Inventory Management
Basic POS systems may support only a product catalog, while others have POS inventory management features that allow you to track inventory at the component or ingredient level. Some plans include purchase ordering and vendor management features to simplify your reordering process. Consider whether standard inventory tools will be sufficient or if you will need advanced features to keep your business well stocked.
Customer Management
Customer management features vary among POS systems. Some allow you to capture basic information, such as your customers’ email addresses, so you can build an email marketing contact list. Other POS systems are CRM-enabled, with features that let you generate CRM metrics and create customer profiles, including contact information, purchase histories, preferences, birthdays and notes.
