BURLINGTON, Mass.–(BUSINESS WIRE)–Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced that Royal Victoria Regional Health Centre (RVH) in Ontario launched Everbridge’s Digital Wayfinding navigation solution to help improve the patient and visitor experience. Digital Wayfinding features turn-by-turn indoor navigation and positioning for real-time, step-by-step directions as well as ‘Where am I?’ location points within the building.
“Since the COVID-19 pandemic, navigating within RVH has changed dramatically due to the closure of some entrances, the absence of our beloved volunteers to assist with directions and changes to department locations,” said Nancy Savage, executive vice president, Patient & Family Experience, regional vice president, Cancer Care Ontario and Chief Nursing Executive. “We know this can be a stressful experience, so one of the ways we are addressing this is by introducing the RVH Maps app, powered by Everbridge, to make finding your way around the health centre easier.”
The RVH Maps app provides a step-by-step navigation tool that helps direct patients and visitors to any RVH location, including off-site locations. The app provides a directory of RVH departments, treatment clinics, programs and services along with detailed directions of how to get to a destination. Upon launching the RVH Maps app from home, the app will navigate users to RVH using Google Maps, then will…
